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lindsayLaing
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Remote control

The remote for my virgin box keeps needing new batteries everyday when we go to put on the box. 

Its then started needing them changed more frequent than 24 hours to every couple of hours and now even putting new batteries in it's still not working.

 

Can someone help 

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David_Bn
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Re: Remote control

Good Morning lindsayLaing,

 

Thanks for your post on our Community Forums!

 

Sorry to hear of your remote control issues. Have you tried to un-pair and re-pair the remote control to the set top box to see if this can solve this issue for you?

 

Remote control assistance

 

Kindest regards,

 

David_Bn

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