hi, I really need help! was watching tv and using the remote as normal, when the program finished I went to change the channel and the remote was totally unresponsive. I’ve rebooted everything, and tried pairing it in the different ways stated but no lights come on at all or flash. I didn’t even realise there were lights on my remote. I also changed the batteries. I have the app for now, but it’s super annoying. Any help would be greatly appreciated. Thank you
My son is always dropping ours (every day!!!!). I've had a few replacements from VM just by calling and explaining the remote is not working. I've also bought perfect replacement remotes on ebay for about £5. I always keep a spare now in readiness for the next one my son ruins!!