I've been having problems with my v6 box for the past couple of weeks now.
My remote control isn't working with the v6 box. I've changed the batteries in the remote but it's still doing the same thing. I know it's not the remote control cause its lightning up red and green when pressed and is still changing the volume on my tv. The only way I seem to fix the problem is to turn the power off on the v6 box and the remote starts working again for a few hours but then stops again. It's getting very irritating having to keep resetting the box.
And if the web link doesn't allow you to order a new remote then you need the TV Faults option when dialling 150 or 0345 454 1111, but best to call at 8am or mid afternoon/tea time to avoid call queues
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Problem Solved? Click to mark as a Helpful Answer or use Kudos to say thanks for a useful post