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Richardjames696
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Remote control not responding

When im watching tv or a recording my remotr will just stop working .... the red light on the top goes bright then dim .... i have replaced the batteries but the inly thing that goes it going again is if i turn off the box then restart it... after the remote works again until the next time !!! 

Has anyone been able to fix this?

 

my remote is paired via radio and not infrared so its not that?????

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Lisa_CC
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Re: Remote control not responding

Hey Richardjames696,

 

I'm unable to see if the details we have of your account is correct but can you see this link  and see if you can reset the remove according to which TV Box you have? Let us know if it helps and post back as we can arrange for a replacement if necessary.

 

Thanks,

 

Lisa

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