I have just opened 2 boxes for new Virgin TV V6 box and neither has a remote control. Is this a common problem? Does anyone know how I go about getting them without spending 2 hours on the phone.
Spend up to two weeks waiting for the Virgin team to get back to you here.
Try ordering a replacement remote at.... https://www.virginmedia.com/help/virgin-tv-lost-or-damaged-tv-remote/download-tv-control-app
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