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Reducing package

Hi, I have virgin v6 broadband with “sports package”. I recently decided to cancel sky sports but keep BT sports . This would reduce the monthly fee from £108 to £83 a month whilst promised I had 30 days to adjust the contract to suit.

A week later I decided to cancel BT sports also but when rang, was told I couldn’t adjust it for 30 days! I just want broadband only!

Coincidently my latest bill is £108 and not £83 as promised.

please help , this is wrong 

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