Hello Virgin, One of my TIVO boxes light flashes between red and white and has a buzzing noise. I have tried all the diagnostics posted on this board, i.e. turning off with rocker switch, unplugging, re-plugging, pressing + and standby together while turning the rocker switch back on but I still get the welcome page and no further. The lights still flash and the buzzing is still there.. I have now tried texting to 0753305109 but my message could not send. Could you please e-mail me and I will give you the required details for you to send a replacement box. Thank you.