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Red and white flashing light

Hello Virgin, One of my TIVO boxes light flashes between red and white and has a buzzing noise.  I have tried all the diagnostics posted on this board, i.e. turning off with rocker switch, unplugging, re-plugging, pressing + and standby together while turning the rocker switch back on but I still get the welcome page and no further.  The lights still flash and the buzzing is still there..  I have now tried texting to 0753305109 but my message could not send.  Could you please e-mail me and I will give you the required details for you to send a replacement box.  Thank you.

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Re: Red and white flashing light

I should try calling again at 8am on Tuesday morning. VM don’t use email to deal with issues, but will reply to this thread in a few days & PM you for the relevant info if you are prepared to wait.

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

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