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marshall1971
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Recordings playback

Please help just of late when i try to play recorded stuff it pixelates jumps and is unwatchable,This also happen when i pause live tv and rewind could someone please advise

   thank you

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nodrogd
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Re: Recordings playback

Those symptoms are of a failing hard disc. The box needs replacement. Give faults a call on 150 from any Virgin line or mobile.

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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John_GS
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Re: Recordings playback

Hi marshall1971

 

Thanks for posting and welcome to the community. 

 

My apologies for the TV issue. Is this a V6 box or TiVo please?

 

Kind regards,

John_GS
Forum Team

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