I have started to get issues when watching recordings on my V6 box that is highly annoying. The playback is jerky and stops..starts but pixelated, then plays for ashort period and then does the same. This is not on all channels recorded, noticed it recently on BBC HD channels, (the same issue happens if you pause the live braodcast then resume), and then tonight on a how recorded from Paramount HD.
Hi a lot of the time pixalating normaly points to signal level issues phone and go down the Tv faults route they can check the levels while you are on the line and if necessary arrange for an engineer to come to you and adjust the signal levels.Regards Micky
Hi. Similar issue. Live TV picture is fine but play back delayed tv or any recordings and the picture periodically freezes, judders and/or pixelates. Tried ringing Virgin helpline and they refuse to send out an engineer as apparently there is 'work going on in our area which may be the cause of the problem' ! Surely if this were the case it would affect the live picture too ? We have a disabled child who depends greatly on watching her collection of Disney and other recordings. Extremely frustrating !