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Recordings freezing on V6 box

When I watch programmes I've recorded on my V6 box virtually all of them are constantly freezing. Sometimes it can stay frozen for a second sometimes its longer.

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Re: Recordings freezing on V6 box

Hi Mrdjamk2,

 

Thank you for reaching out to us in our community.

 

I am sorry to hear you are having issues watching recorded programmes.

 

Issues with recordings, which don’t occur on Live TV, generally come down to hard disk problems, requiring your box to be replaced. I will send you a private message to look into this for you. 

 

I will send you an invite shortly please click on the purple envelope to accept.

 

Kind regards

 

Paul

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Re: Recordings freezing on V6 box

Hi Darren,

 

Thank you for your details,

 

I do apologise however the character are incorrect, please can you confirm your email address and the amount of your last bill.

 

Kind regards

 

Paul.

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