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Recording playback and catch up stutters

Our box (Samsung V+) has started mis-behaving. When you pause live TV or watch a recording, the playback occasionally freezes, pixelates and even repeats a few seconds etc.

It feels like there might be faulty sectors on the hard drive.

Anyone got any ideas?

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Re: Recording playback and catch up stutters

Assuming your live TV is ok, then your suspicions are quite likely correct - and Virgin should replace your box if you call to report your fault.

You could also consider swapping out to a newer V6 box if, as I suspect, you've had your package a while and also have VM broadband.

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