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Recording pixelating

I been having problems for a week now I go on recordings I have recorded on V6 box and they are pixelating bad that I cannot watch them mainly on Channel 5 and e4 upto now any ideas we been having problems with all the services since Saturday like everyone did but this happened before that like I said last Thursday

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Re: Recording pixelating

Hi Bentley81,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry to hear you're having some issues with your recordings pixilating. 

 

I can see you've been able to speak with our technical team since posting on Wednesday.

 

If you are still experiencing issues with it please let us know.

 

Alex_Rm

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