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BigAardvaark
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Re: v6 sound issues live/recorded tv

Same issues here, been a few weeks now, tried reboots, sound still drops briefly a few times an hour, various channels affected.

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japitts
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TV sound issues

@BigAardvaark 

Better to start your own thread describing your issues than add to someone elses 😉

With that in mind, what're the issues you're experiencing? And is it happening on live TV? OnDemand? Recorded programmes?

You've added to a thread where the user had a V6 box, do you also have a V6? You can check if you're not sure, here 

This is extremely unlikely to have anything to do with utilisation issues.

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BigAardvaark
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Re: TV sound issues

The over subscribed part is my signature.

I have a V6, I don't use on demand through it, just recorded and live.  Same issue as OP so don't see point in opening an identical thread.

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japitts
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Re: TV sound issues

What are the issues you're having, can you explain?

Can you try using OnDemand, and see if it is also affected? It's a good diagnostic check to narrow down potential causes.

Can you identify any specific channels this is happening with, and whether they're HD or SD?

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David_Bn
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Re: TV sound issues

Thanks for your post BigAardvaark, are you able to provide any answers to the questions posted by japitts?

 

If you're able to shed any further light on this for us, we will be in a better position to assist you

 

Kindest regards,

 

David_Bn

 

 

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BigAardvaark
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Re: TV sound issues

I think, fingers crossed, it's gone away, for me at least....
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David_Bn
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Re: TV sound issues

Thanks for coming back to us Big Aardvaark,

 

Do please let us know if you need any support with the services moving forward

 

Kindest regards,

 

David_Bn

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