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PASBURY66
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Re: V6 box stuck on startup loop

I have got the same problem all lights on front is flashing i did get it to home screen but then remote would not work after repairing it it switched back to startup screen and cant get it off.

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japitts
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V6 won't startup

Any box that won't startup probably has a fault somewhere.

I'd recommend calling faults-C/S to report it.

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PASBURY66
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Cant get it startef

My box on set up is stuck on the startup page .some times i do get on the channels but either the remote wont work or it jumps back to startup and sticks on the startup screen again with a lights on the front flashing..i amvwaiting for a technician to call me but hasnt anyone got any ideas

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sololite
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Re: Cant get it startef

I recently went through this with our new box. I don't know if you are connecting via WiFi or ethernet but mine only started to behave when I switched to ethernet. Having said that virgin are now saying the box is faulty and are sending another 

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japitts
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V6 startup issues

Have you tried following the advice to call Virgin and report this?

150 from a Virgin phone, or 0345 4541111 from any other phone.

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PASBURY66
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Re: V6 startup issues

Yrs i called them yrstetday but he could not get it workinhg said a technician would ring me but didnt.i some times grt a great picture but dont last orbremote dont work and switchs bsck to start up

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PASBURY66
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Re: V6 startup issues

It worked well a morning but as soon as i changed channel it went blank and back to startup screen and back to frozen i think its the box but they want to send a engineer. 

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