Re: V6 box loses picture and sound for a couple of seconds then picture comes back
14-06-202119:51 - edited 14-06-202119:52
We have this exact same problem - would be interested in replies. We have run the checks online - it reported that it had found an issue and told us to restart the box - which we did. Same thing happens. We have swapped HDMI cables and ports on the TV but nothing clears it.
Am about to report an issue with the box to virgin.
Edit - we have this issue on all channels and VoD. Typically though, its "intermittent" - as all problems are....