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Peteandshaz
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Re: V6 box freezes

Hi my V6 box is continuously freezing, I believe a new box is required. I’ve no hair left from trying all the other contact methods.

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japitts
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Re: V6 box freezes

@Peteandshaz 

Rather than add replies to a (long-since solved) old post, I've moved yours to a new one 🙂

I'm not sure what other contact methods you've tried to report your fault, but this forum isn't a first-line reporting service. You are best to call 150 (or 0345 4541111 from a non-VM phone) and follow the "I have a fault" options.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Peteandshaz
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Re: V6 box freezes

I have tried the other methods but just keep going around in circles, it is very frustrating.

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