V6 box 'dvr has serious problem'

[RadioactiveKid]

Hi, Can anyone from the VM help me, we have today got the ‘Green Screen Of Death’ come up on our TV 🤦🏻‍♂️ Reading previous posts on this thread I take it it’s terminal, please help. Thank you.. 😕

 

[japitts · Accepted solution]

Post moved to a new thread.

You're correct to think this error is terminal, it's indicative of your V6's hard drive failed/failing.

Standard fault reporting process applies - you can either call in for an immediate response or wait on this forum for staff to respond, that may take a day or so.

[John_GS]

Hi @RadioactiveKid 

Thanks for posting and welcome back to the community. Sorry to see of the TV issues.

You do indeed need a technician visit. I'll send you a PM now to get some details and get this booked in.

Best wishes.

[John_GS]

Hi @RadioactiveKid 

Thanks for joining me on PM and providing me the details to book in the tech visit.

Please do let us know how it goes or if you need further assistance.

Best wishes.

[RadioactiveKid]

Hi John, Technician visited yesterday and replaced TV box. Lovely gentleman, very pleasant & super efficient. Thank you so much for quickly resolving our issue. 
This is a great service (the community forum) and would be my first port of call should I have any issues in the future.

Thanks once again.. 😊

[Matthew_ML]

Thank you for leaving your feedback, we are really happy to hear this went okay.

You know where we are if you need us. Cheers