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Anthf
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Re: V6 Remote Pairing Problem

Hi I am having same problem just received new v6 box and won't pair.

Put new batteries in remote unpaired then try to repair of getting green light.

Been on phone to vm over an hour still no answer.

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japitts
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V6 Remote Pairing help

Have you tried following the instructions on https://www.virginmedia.com/help/virgin-tv-pairing-tv-remote ?

What's happening when you try?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Anthf
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Re: V6 Remote Pairing help

Nothing happens that's the problem.

I'm no further forward either.

Will ring them again today.

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Stan4olino
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Re: V6 Remote Pairing Problem

1. Press the Channel Down button on
the front of the Virgin TV V6 box for
10 seconds.
2. Then, hold the Info button down on the
remote for 7 seconds.
3. The light in the top of the remote will
flash green twice.
4. Your remote is now paired, so it'll work
even if your box is hiding in a cupboard.

Anthf
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Re: V6 Remote Pairing Problem

Thanks so much now paired just awaiting on box install itself.

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