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Chazm
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Re: V6 Box keeps restarting

I have also been having this problem with my box, and unable to sign into my account too. It started yesterday for me. I live in the IP1 area of Suffolk so completely different area. If it continues I will be calling tomorrow to report it. Costs enough for the service - would be nice to at least get to watch it without problems like this.

JitteryPinger
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Re: V6 Box keeps restarting

If you call tomorrow best to do it early at 8am when the lines open as to secure a spot in line 0345 454 1111 or 150 from landline.

If I've helped please let me know 🙂 Matt

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japitts
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Re: V6 Box keeps restarting

@Chazm 

It's rare (but not impossible) for restarting boxes to be caused by area faults - hence my moving your "me too" post to a new thread. If there is an area fault, it should be reported on the automated status line - 0800 5610061

You've been correctly advised to call into report this, on the usual faults number.

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