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Morph2lcfc
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Re: Outage returned in Swansea

We are having the same issue it just says no service on the tv. Reported online yesterday and got told to wait 24 hours, then rang after 24 hours and been told it’s an issue nationally in the uk and to wait another 24 hours but all the reports on this forum are saying issue is supposedly fixed. We are well out of our contract period so have just been looking at going back to sky, will def be doing that if not sorted tomorrow 

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japitts
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TV saying no service

Can you take a picture of this error, and post it onto this forum post?

I'm not convinced this is a VM problem, but a picture tells a thousand words and may help us advise further.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Morph2lcfc
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Re: TV saying no service

I wasn’t convinced it was either. We had another box upstairs that we’ve not really been using and I’ve connected that up. It’s just taken about an hour to update as not been connected for a few years but now appears to be working ok. So appears it may have been an issue with the first box

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Hayley_S
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Re: TV saying no service

Hello @Morph2lcfc,

Welcome! Thanks for posting.

I am sorry to see that you were having issues with your TV services.

I can see that it is now working for you, please do let us know if anything changes.

Many thanks,

Hayley
Forum Team



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