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Re: On demand not working

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gazzza
Joining in

on ‎28-05-2023 22:22

I have the same issue I can watch sky movies channel 401 and so on but if I try and watch from movies on demand the same movies it says I need to upgrade. 

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Daniel_Et
Forum Team
Forum Team

on ‎31-05-2023 08:54

Hi @gazzza 👋 Thank you for your post 😀

We're sorry to hear about the problem you're experiencing 😔

Have you tried following the suggestions shown in the link provided by @japitts? 

General advice on how to get your On Demand services working again can be found here. 

Please pop back to us whenever you're ready and we'll do our very best to help.

Regards,
Daniel

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japitts
Very Insightful Person
Very Insightful Person

on ‎28-05-2023 23:47

Take a read of the thread linked below, and try the suggestions in it. Please post back with the outcome.

https://community.virginmedia.com/t5/Virgin-TV-V6/Should-the-Sky-Cinema-Collection-also-include-Sky-... 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Daniel_Et
Forum Team
Forum Team

on ‎31-05-2023 08:54

Hi @gazzza 👋 Thank you for your post 😀

We're sorry to hear about the problem you're experiencing 😔

Have you tried following the suggestions shown in the link provided by @japitts? 

General advice on how to get your On Demand services working again can be found here. 

Please pop back to us whenever you're ready and we'll do our very best to help.

Regards,
Daniel

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