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Bluesonic85
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Re: On demand and catch up issue

Did you have any joy with this? Experiencing the same issue.

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Seonb
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Re: On demand and catch up issue

No, not yet. Spent an hour on phone with tech support team and they couldnt resolve it. Been waiting a couple of days for an engineer to call me and still experiencing same issue. 

Bluesonic85
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Re: On demand and catch up issue

Yep, same here!

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Akua_A
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Re: On demand and catch up issue

Hi @Bluesonic85 .

Welcome to our community forums and thank you for your first post.

Sorry to hear you have been having issues when trying to access on-demand and catch up. We can understand the inconvenience caused and want to best help. Do you get an error code when trying to access it? How are you accessing on demand https://www.virginmedia.com/tv/channels Do you have similar issues with TV go?

Thanks,

 

Akua_A
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