I am in a contract for another 17 months with VM.
Can I just ask for a V6 box for free (the TiVo box is slow and I can't watch All4) or do I need to give one or more reasons?
Given that you've got 17months to run, that makes me suspect you've only recently re-signed for 18months, and that would have been an ideal time to ask.
Out of interest, was there a reason you didn't bag a box-swap as part of that deal?
You can ask VM for a box-swap anytime, but unless your existing box is faulty... then there's no guarantees.
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A month ago I didn't know the V6 box existed. Found out by chance while looking for a way to watch series only available on All4.
The TiVo box remote is painfully slow and hopefully the V6 box will help with this too.