Flashing Red and White light.

[AdamP187]

Hi.

My v6 box is cycling between red and white lights with the screen displaying "start up". I've tried the community guidance and the problem persists

Are they're any other solutions please?

Thanks

Adam 

[Laurie_C]

Hi Adam.

Thanks for getting in touch. I've had a look at your account, and I can see that there are some issues with your connection. I'd like to book an engineer appointment for you now, I'll just need to confirm a few details via Private Message. Please look out for a purple envelope in the top right corner of your screen.

Kind regards,

Laurie