Virgin Media Community

[Paul_I]

I have  this error too.

What is the solution please?

Paul.

[japitts]

The issue in the thread you've added to, has been resolved - so it follows that you probably have another issue.

With that in mind, I've moved your post to a new thread - perhaps you could explain the issue you have and we can advise?

@Paul_Isince I've moved the post.

[Paul_I]

• 

 

 Problem with Guide keeps saying to be announced.

How can I fix this?

[japitts]

From the looks of your screenshot, you're missing listings for ITV-HD but not other FTA channels? Is that the same for other days?

Follow Home > Help & Settings > Settings > Network, and look on the left. Do you see regular, successful, 6hourly connections?

Can you use OnDemand services ok? It's a good test of the same internet connection that's used to download EPG updates.

[Paulina_Z · Accepted solution]

Hi @Paul_I,

Welcome back to our Community Forums! Thank you for your post, and I'm sorry to hear that you're experiencing some issues on your TV Guide. Thank you to @japitts for creating a separate thread for this issue and advising on a resolution.

Can you tell us if @japitts' advice was helpful at resolving this problem?

Are you still having issue?

Please keep us updated so we can help further if needed.

Thank you,

[Paul_I]

A reboot cured it

[Gareth_L]

Hey Paul_I

Thats good to hear

Thanks for the update 

Gareth_L