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tboman
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Re: Channel 4 HD Recordings heavily pixilated

Have had exactly the same problem only with C4 HD. All other HD channels I normally watch have been fine. I am in the Fleet, Hampshire area.

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japitts
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Channel 4 HD Recording issues

Pixellated pictures on live TV are often the sign of a signal fault. If you've rebooted your box once, then there's likely a fault somewhere, so call VM and report it. You're likely to need either an engineer visit or a replacement box, depending on what VM's remote diagnostics turn up. They can do these while you're on the phone to them.

If C4-HD has issues, how about... C4+1SD, ITV+1 SD, or C4SD? These are carried on the same broadcast frequency as C4-HD, so if one of them has signal issues, then they all should be affected,

First check the automated faults line for any existing issues in your area that could be the cause: 0800 5610061. If nothing's reported, assume VM don't know about your fault and you'll need to call them.

150 from a VM phone, 0345 4541111 from any other phone - choose the options for "I have a fault with my TV service"

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Chris_W1
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Re: Channel 4 HD Recordings heavily pixilated

Hi tboman, thanks for the message and we are sorry to hear that you are having issues with the TV service, have you managed to get this resolved or are you still having issues with this? Chris. 

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