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Re: Catch up/On demand error 669

Tuning in

Hi Lee

Has the team been able to advise on the underlying issue?

It is a very annoying error 😉


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Very Insightful Person


Are you reporting that you are also affected by this error?

Quite often on this forum, starting a separate thread for what could be individual issues, is often better in the long run.

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Thanks for the message.  Yes, same error message.

Selected programme was Greys Anatomy S18 ep1 which according to on-screen message is included in my package.

I'll start a new thread for my case.





Hi there @Stalbi, welcome back to the forum and thanks for your post.

I'm sorry to see that you are getting this error message when using your on demand service. I have checked our system and there is nothing obvious as to why you would be seeing this.

So I can check this further I am going to send you a PM to confirm your details.



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