Are you reporting that you are also affected by this error?
Quite often on this forum, starting a separate thread for what could be individual issues, is often better in the long run.
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Thanks for the message. Yes, same error message.
Selected programme was Greys Anatomy S18 ep1 which according to on-screen message is included in my package.
I'll start a new thread for my case.
Hi there @Stalbi, welcome back to the forum and thanks for your post.
I'm sorry to see that you are getting this error message when using your on demand service. I have checked our system and there is nothing obvious as to why you would be seeing this.
So I can check this further I am going to send you a PM to confirm your details.
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