I had everything installed yesterday and I've had these codes continuously since then. Don't seem to be off to a good start, first I missed out on online exclusive deals because of a error online so had to then struggle to get through to someone and now this 😢
Sorry to see you are having problems. Is it just with On Demand/catchup?
error C130 and V210 are a network connection error. The V6 works best with an ethernet connection, however if you have a decent wifi signal that should work too.
Go round all the Virgin cables and make sure they are tightly connected/screwed in, especially the white coaxial cable..
Click on Check service status at the top of this page. This might show if there are any issues in your area. If it doesn't show any then please click on Run Test for the TV and see if it brings up anything.
You could also try the Service Status number 0800 561 0061. This often gives details of more local issues down to postcode level.
What are the lights on the router doing?
Are you connected using an ethernet cable?
Have you tried rebooting the hub and V6 box?
You can also try a pinhole factory reset of the hub.
Does the program guide function correctly?
Using your V6 remote please can you try the following:-
Select thehome button
Use the directional buttons to selectHelp & Settings
SelectConnection in progress: get statusorConnect to the Virgin Media Service now
Please can you try playing a catchup program, Netflix, BBC IPlayer etc and see if they are working now
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