You get a rotating circle, like it's logging in, then says 'Checking Account Details'
Important Notice... We are sorry that this app is not currently available on this V6 box, but radio services are available in the listings from channel 901, and BBC radio stations and podcasts are also available in the BBC Sounds app. We're working to fix this problem as soon as possible.
Megan, this has been the same notice for months now as you can see from other comments on this forum. The RadioLine app is very useful to listening to stations other than the limited amount on Virgin Media.