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satpaldhaliwal
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QN95A Universal Remote with Virgin

Hi

i just bought a QN95A Samsung TV but can’t get the universal remote to work with my virgin media box. It worked on my old TV great by using the model number DXC960. I saw somewhere to use Pace DCR7111 but that doesn’t pass the ability to change channels. 

any ideas on which model number I should enter to get the Samsung remote to control both TV and virgin media box? 

thanks

Sat

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Lee_R
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Re: QN95A Universal Remote with Virgin

Hi satpaldhaliwal thanks for posting and welcome to our community.

Can you please advise on the set top box you have with ourselves?

Regards

 

Lee_R

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satpaldhaliwal
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Re: QN95A Universal Remote with Virgin

Hi

 

thanks for asking. The model number I thought was entered above but I think I got it wrong. 

this is what shows on the box

Make - Arris
Model - DCX960/KK0B/N215/1000

Thanks

sat 

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japitts
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Re: QN95A Universal Remote with Virgin

Do you have a V6 or a 360? There's pictures of the boxes here if you're not sure. The physical hardware is the same, but the software (and potentially, the solution to your query) is completely different.

A V6 has the "TiVo" logo next to the video preview screen in the top-right, a 360 doesn't.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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satpaldhaliwal
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Re: QN95A Universal Remote with Virgin

Hi

 

thanks for asking. It’s a V6. The video preview has TiVO written under it when I click on the guide. 

thanks

 

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satpaldhaliwal
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Re: QN95A Universal Remote with Virgin

Thanks .. Did you have any further thoughts on this with the extra info I provided?

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