Ok so I have just logged into my router as I am having difficulty detecting my V6 box when casting from my phone (using YouTube app) and the status problem checker under diagnostic inform me I have WiFi issues on the network, what does this mean, would it relate to the issue i am experiencing
is anyone else’s having issues casting YouTube app from phone to V6.
Taking a look at your account, I can see the V6 box is connected via WiFi but the signal is rather low. If this is dropping out then this is likely causing you to reconnect. If it's too low then it may not connect at all.
I would recommend following these links to help optimise your connection and ensure it's as good as can be:
If after following those links, things aren't much better then it would be best to look at either getting some powerline adaptors or possibly a WiFi booster/pod. You can purchase these yourself or we do provide WiFi pods that will help improve the WiFi signal.
Personally, as none of your other WiFi devices that are connected are showing as having low signal, I would look at a powerline adaptor that connects via ethernet cable. This would create a much stronger connection for the V6 to the Hub and hopefully will then eliminate the issue you are having.