We have an issue when fast forwarding a long programme on ITV4. It’s a live programme that’s around 6 hours long and at various points, the fast forward will freeze, then when play is pressed it will jump back about 5 minutes to play. No matter where in that 5 minute block I try and play, it always jumps back to the same point. Also, the speed of fast forward makes no difference. The only way around it is to play the whole 5 minutes at normal time until it passes the freeze point and then I can fast forward and play as normal. This will happen 4 or 5 times in the 6 hour programme.
Hi TT3TT3, thanks for getting in touch. Sorry to hear about the problem you encountered with recordings.
Hopefully it was just a temporary signal issue as advised above - I wasn't able to run any checks using your forum details alone, but please get back to me via PM if you have continued to experience this problem and we'll look further into it for you.