Prime Video not working just when the football is on! After seeing other threads and trying it on my phone can only assume it’s the box! £97.50 a month for this! Joke. Just getting a loading circle and an error message saying something went wrong try again later and a link for help which is useless
This happens to me too ,you need to reboot box and to stop this happening again when you exit prime app it's ok when I press back button a few times until do you wish to exit prime app press ok . When I just exit prime Willy nilly by just pressing TV that's when it gets bugge red .
Welcome to the community forums and thank you for your post. We are very sorry to hear you have been experiencing issues with Prime Video through your set to box. Are you able to confirm if this issue has since continued since your post?