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Pre owned V6 Box

I am very concerned that we have been given a V6 Box that has been in someone else's house, the last recording on it is Jan 10th 2021, it was installed in my house on Jan 19th !! (we thought it was odd that we were not given the remote control that should have come with a new V6 box, instead the engineer told us to use the old one)

This has had me in knots !  we have been shielding since March last year, everything that comes in this house is sanitised ! I would never accept something that has been in another person's house while there is a pandemic and my Husband is clinically extremely vulnerable !!

I am gutted that Virgin Media think this is acceptable.


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