Possible BROKEN Fibre Cable connection to TIVO Box
Area 21 has current ongoing (from last night) fault due to be resolved by 1600hrs today.
Before establishing this I disconnected the cable from the TIVO box to find what appeared to be break in cable.Part of the inner ( approx 1.5 inches) core cable together with an outer shield ( Is this an attenuator ?) stayed in the socket in back of Tivo Box. Can anyone tell me please how this is designed ? Is this normal or has the cable sheared and will therefore STILL not carry the signal to the TIVO box once the area fault problem has been resolved ? Virgin lines are super busy pro tem but I will persevere if the cable has sheared & needs a new part to connect it to the TIVO box.
Re: Possible BROKEN Fibre Cable connection to TIVO Box
Thks for responding to my post. I have managed to coax the system into life so it's not terminal! The inner cable together with its sheaf remained stuck in the cable socket on the TIVO box & the inner cable was not visible on the end of the white cable ,when I drew them apart.
I think I may have inadvertently reversed it when I checked before. I have now reversed it & done a channel search on "cable" and gone to lunch - Low & behold the programmes are all there to be selected now on the TV. I did notice that it lost signal when I put the kit back into the TV table but I soon restored signal by "jiggling" the cable. My conclusion is therefore that there might be a break in the cable near the end which fits into the back of the TIVO box so I will sit on the phone until I get thru to Virgin support ,explain & ask for an engineer to attend to fix the broken cable .