Recently got the V6 box and finding that the picture quality is quite poor compared to my old Sky Q box. I have a new Sony 55in 4k HDR tv and have tried all the various video output settings within the V6 box and had no luck with the picture quality. Some channels are so bad its not even worth watching. Even HD channels aren't as clear as they should be. Never had this problem with sky box.....
Anyone got any ideas or should I call to get an engineer out. Want to know asap so that I can switch back to Sky Q if the pictures going to remain rubbish!
Might have been in sleep mode or something? Try again. How can I get an engineer out to me to check everything? I did self install so would like someone to come out and reconfirm my settings and configure my tv for optimum settings too. Since I first posted on this forum, the quality is no better, even sky movies HD isn't as good as it was on my sky box.
I've re-tested the box and I can see an issue with your Upstream Power levels that will need to be adjusted by a technician. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.
Tech fan? Have you read our Digital life blog yet? Check it out
I have just switched from sky to virgin and am finding the HD to.be very poor. It looks like SD. I've have attempted to change the settings but it still looks poor. I was wondering if I had the same problem with upload speeds?