Menu
Reply
Samsung79513
  • 5
  • 0
  • 0
Tuning in
863 Views
Message 1 of 7
Flag for a moderator

Playback after pausing a programme is very poor and lumpy

If I pause any programme when it is then restarted the picture is very jumpy an pixelated. Tried turning on and off with no improvement. Ideas please 

Tags (1)
0 Kudos
Reply
japitts
  • 17.64K
  • 2.3K
  • 4.05K
Very Insightful Person
Very Insightful Person
843 Views
Message 2 of 7
Flag for a moderator

Re: Playback after pausing a programme is very poor and lumpy

Do you find any problems with recorded programmes? If live TV is ok, it could be symptomatic of hard drive problems.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Samsung79513
  • 5
  • 0
  • 0
Tuning in
832 Views
Message 3 of 7
Flag for a moderator

Re: Playback after pausing a programme is very poor and lumpy

The problem is only on live TV that is paused

0 Kudos
Reply
japitts
  • 17.64K
  • 2.3K
  • 4.05K
Very Insightful Person
Very Insightful Person
826 Views
Message 4 of 7
Flag for a moderator

Re: Playback after pausing a programme is very poor and lumpy

Hard drive problems would affect recordings & paused/delayed programmes equally.

The other possibility is signal issues, which would affect live viewing on the affected channel(s) and the resultant recordings.

Are there any channel(s) - including HD/SD - that are particularly problematic?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Samsung79513
  • 5
  • 0
  • 0
Tuning in
824 Views
Message 5 of 7
Flag for a moderator

Re: Playback after pausing a programme is very poor and lumpy

All channels when viewing live are ok no picture distortions -- the pause/playback issue occurs on all channels

0 Kudos
Reply
japitts
  • 17.64K
  • 2.3K
  • 4.05K
Very Insightful Person
Very Insightful Person
812 Views
Message 6 of 7
Flag for a moderator

Re: Playback after pausing a programme is very poor and lumpy

That sounds like a hard drive issue if live TV is ok.

The hard drive is used for recordings and delayed/paused TV, may be worth setting a few test recordings incase "old" ones are ok but "new" ones become problematic.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Samsung79513
  • 5
  • 0
  • 0
Tuning in
810 Views
Message 7 of 7
Flag for a moderator

Re: Playback after pausing a programme is very poor and lumpy

Many thanks will do some different random recording as well as pause TV

0 Kudos
Reply