Pixellated pictures on live TV are often the sign of a signal fault. If you've rebooted your box once, then there's likely a fault somewhere, so this will need VM to intervene. You're likely to need either an engineer visit or a replacement box, depending on what VM's remote diagnostics turn up. It won't make any difference to the end advice, but it may help narrow down if we also know whether these are the SD or HD versions?
You comment that you've "changed the coax cable" - can you explain please? The coax is part of VM's network and should only be changed by them.. or do you means the HDMI lead from your V6 to TV?
First check the automated faults line for any existing issues in your area that could be the cause: 0800 5610061. If nothing's reported, assume VM don't know about your fault and ideally you'll need to call them.
150 from a VM phone, 0345 4541111 from any other phone - choose the options for "I have a fault with my TV service". Alternatively you can wait on here for staff to respond, which may take a day or so.
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