I am having a persistent problem with picture pixellation and so far Virgin engineers have not been able to solve it. To be fair they have changed every cable inside and outside the house including the cable running under the pavement to the box in the street but to no avail. I have changed the HDMI cable and even tried a different TV set but it is still happening. The only thing left is the V6 box itself but I do not know if they will replace this. Can anyone help?
Have now spoken to a couple of neighbours in our terraced street, both of whom have Virgin and both are experiencing pixellation. I fear the outcome of all this may be a switch to Sky but this would be a last resort.