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Pixelation

Very bad pixelation on itv seems to be same time every night unwatchable! In the bs4 area

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Re: Pixelation

Hi 714260007,

 

Thank you for reaching out to us in our community, I am sorry to hear you are suffering with pix-elation on ITV most nights.

 

There are several factors that may be causing the picture to be pix-elated.

 

Have you checked and made sure that all the cables are securely attached?

Have you tried an alternative HDMI port on your TV? 
Have you tried using a different HDMI cable?  

 

If these steps didn't resolve the issue. It's best to talk to our tech team for them to run test and do troubleshooting steps with you. If you're available today, we can do this via online chat. They can also book a technician visit, if there is a need to.

 

Hope things get sorted. Let me know. 

 

 

Kind regards

 

Paul.

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