Due to the unique way that you cannot get through to report a fault along with the response lacking to reply, payment for service always on time, however no replication forthcoming . Cannot watch recorded programs without pixelation or Sound loss.
Hi Ade2, thanks for your post - apologies for the delayed response.
Apologies also for the problems you've had with your TV service. I've run some checks but was unable to identify the cause of this.
Can you confirm if this impacting one box in particular or all of them?