Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
275 Views
Message 1 of 2
Flag for a moderator

Pixelation on Sky Cinema Channels - UNFIXABLE!!!!!

I am experiencing permanent pixelation on the Comedy and Family Cinema HD channels. I have just had a support chat and this is what they said:

"We are aware of the issue and have informed the channel provider about intermittent poor quality.
This issue appears to be how the channel broadcast is received from Star to Virgin Media and is unlikely to be resolved."

Apparently this affects ALL Sky CInema subscribers - is this true?

And apparently there is nothing Virgin can do or want to do to help as it is out of their hands! So is everyone paying for channels they cannot watch??

0 Kudos
Reply
Highlighted
  • 93
  • 6
  • 18
Up to speed
206 Views
Message 2 of 2
Flag for a moderator

Re: Pixelation on Sky Cinema Channels - UNFIXABLE!!!!!

to be fair that's more stars fault than Virgins, though I understand your frustration. HD signals need more power to transmit, so perhaps they don't have the signal strength

0 Kudos
Reply