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Pink/purple and white flashing lights - V6 box

Since having Virgin Media installed the v6 box downstairs restarts itself several times a day and gets frozen at the starting up screen. It then restarts itself again and purple/pink flashing lights come on the box. After doing another reset it works properly for a couple of hours, sometimes less, before it does it again.

We have tried rebooting the box several times but it keeps happening. 

Any help?

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Re: Pink/purple and white flashing lights - V6 box

Send me a pm with postcode, account number and area code if you know this and I will look into it for you.
To PM me, just hover over my profile picture and click Send Message when the option comes up. Please don't post any of the info I've asked for in this thread as it's public

Thanks Scott

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