I had a new v6 box installed today as there was an issue with the drive on mine. I want to watch something on catchup which requires a pin as its before 9pm but it won't accept my usual pin
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The default TV PIN is 1234, since you have a new box the PIN is also now reset to default.
Instructions to change this to a PIN of your choice are at https://www.virginmedia.com/help/parental-controls-tv-pin
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Has the PIN not been changed by anyone recently?
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