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Spacebucks
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On our wavelength
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Picture signal V6

4 weeks ago

Hi can someone at virgin test my signal levels remotely please as sometimes on programmes I get a slight picture judder at random times. I understand sometimes signal levels can be low divided be integrated to know if they are ok? Thanks 

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japitts
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Very Insightful Person
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Re: Picture signal V6

4 weeks ago

I'm not sure judder would be caused by poor signal, but if you want your box checked remotely then you should call VM on 150/0345 4541111 - a faults agent will check things over. Some basic checks can be done by the 150 IVR without even having to queue, if you choose the "I have a fault with my TV service" option.

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