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Picture distortion when playing back recorder programs on V6 box

cyberleech
On our wavelength

When playing back recorded programs I get a pixellation interference across the screen. Is my V6 box starting to break down?

 

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1 ACCEPTED SOLUTION

Accepted Solutions

japitts
Very Insightful Person
Very Insightful Person

Check whether your live TV pictures are OK - if these pixellate, you probably have a signal fault which will need VM to intervene.

If live TV is OK, try pausing a programme and watching slightly delayed - this is also a recording and uses your hard drive in the same way. It's a good test for HDD issues.

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4 REPLIES 4

japitts
Very Insightful Person
Very Insightful Person

Check whether your live TV pictures are OK - if these pixellate, you probably have a signal fault which will need VM to intervene.

If live TV is OK, try pausing a programme and watching slightly delayed - this is also a recording and uses your hard drive in the same way. It's a good test for HDD issues.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Matthew_ML
Forum Team
Forum Team

Hey Fcyberleech, thank you for reaching out and I am sorry to hear about this.

Please can you confirm if you have turned this on / off?

Are the cables loose / cracked at all?

How long has this been happening for Cheers 

Matt - Forum Team


New around here?

Hi - cables are fine. It’s been happening over the past few weeks. Never happens on live tv or streaming services, yes, been switched on and off several times.

thanks

Thank you for letting me know, I am going to send you a PM so we can look into this.

Please look out for my message in your inbox. Cheers 

Matt - Forum Team


New around here?