Menu
Reply
Highlighted
  • 3
  • 0
  • 0
Joining in
419 Views
Message 1 of 6
Flag for a moderator

Picture breaking up

The pictures on ALL my sports channels are breaking up.

Anyone else having the same issues

 

0 Kudos
Reply
Highlighted
  • 4.56K
  • 230
  • 425
Forum Team
Forum Team
365 Views
Message 2 of 6
Flag for a moderator

Re: Picture breaking up

Hi mike1970,

 

Thanks for posting and welcome to the community 🙂

 

Sorry for the TV picture issues, I understand the frustration this would cause. Has it been fixed since posting? If not, please let me know and i can assist further.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
Highlighted
  • 3
  • 0
  • 0
Joining in
341 Views
Message 3 of 6
Flag for a moderator

Re: Picture breaking up

Hi. I'm watching BT Ultimate now and the picture is starting to break up every now and then.

Still only seems to be an issue on Sky Sports and BT

0 Kudos
Reply
Highlighted
  • 1.19K
  • 44
  • 118
Moderator
Moderator
313 Views
Message 4 of 6
Flag for a moderator

Re: Picture breaking up

Thanks for the reply mike1970,

 

I have now sent you a private message so I can take a closer look at the problem.

You will be able to access your private messages by clicking on the purple envelope which is located at the top right hand side of your screen. 

Regards,

 

Dean C 

Highlighted
  • 3
  • 0
  • 0
Joining in
273 Views
Message 5 of 6
Flag for a moderator

Re: Picture breaking up

No Message there Dean

0 Kudos
Reply
Highlighted
  • 1.19K
  • 44
  • 118
Moderator
Moderator
239 Views
Message 6 of 6
Flag for a moderator

Re: Picture breaking up

Sorry about that Mike, 

 

Please can you check now?

 

Dean C

0 Kudos
Reply