I have just had my V6 box replaced a week ago with another V6 box as it had stopped working.
It now asks me for my PIN to watch a program depending on the rating, 15, 18 etc before certain times of the day. I have removed all parental locks in the settings but it is still asking for a PIN.
I have read older posts saying this is a thing but i never had to put in a PIN in my old V6 box.
Is this a faulty box?
The pre watershed pin is now an Ofcom requirment which allows channels to show more content than previously before 9am.
@BenMcr explains about the process in this post Virgin-TV-V6/Pin-ALWAYS-needed
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click to mark as a Helpful Answer or use Kudos to say thanks
Thanks for replying.
Ive seen that response in other comments, but the only thing that confuses me, is that I didn't have this problem with my old V6 box only 2 weeks ago.
The PIN should have always been required for watching anything rated 12/15/18 during the day, there is no way to disable it and OFCOM require it.
Thanks for the replies.
that makes a little more sense then, it was the sky comedy channel I was on.
Maybe I have been lucky up until now.