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ModTeam
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Outage in London

Hi all, 

We have been made aware of an outage affecting TV and broadband in the London and surrounding areas.

This has been raised with the reference F008165721. Our support team are investigating the issue and hope to have this resolved ASAP.

Apologies for any inconvenience caused.

Regards

ModTeam

deans6571
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Re: Outage in London


@ModTeam wrote:

Hi all, 

We have been made aware of an outage affecting TV and broadband in the London and surrounding areas.

This has been raised with the reference F008165721. Our support team are investigating the issue and hope to have this resolved ASAP.

Apologies for any inconvenience caused.

Regards

ModTeam


...which areas exactly - London is a big place.????? 

For people still working from home (like myself), it would be helpful to be told which areas were affected.....

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deans6571
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Re: Outage in London


@deans6571 wrote:

@ModTeam wrote:

Hi all, 

We have been made aware of an outage affecting TV and broadband in the London and surrounding areas.

This has been raised with the reference F008165721. Our support team are investigating the issue and hope to have this resolved ASAP.

Apologies for any inconvenience caused.

Regards

ModTeam


...which areas exactly - London is a big place.????? 

For people still working from home (like myself), it would be helpful to be told which areas were affected.....


...it may have helped if you had at least provided the areas which were affected.

For those wondering, here you go:

deans6571_0-1593084897719.png

 

 

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AKR88
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Re: Outage in London

In common with many other users I had a sudden loss of service around 10:00 on Thursday 25 June. Virgin acknowledged a problem but announced on Thursday afternoon that it was resolved. Friday 8.25 a.m, I still have nothing at all. What’s going on, Virgin?

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ozsat
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Re: Outage in London

Why is this a sticky of a fault two months ago?

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VIVID 600 (690/44mb) in Area 31
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